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Can I opt-out of Campus Alert?
Answer: No, not if you have an active relationship with the Special Schools or a State University in South Dakota, or the South Dakota Board of Regents.
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Can I update my address displayed in Campus Alert?
Answer: To update your address information displayed in Campus Alert you should contact your helpdesk or for Faculty or Staff submit the request to Human Resources and Students submit address change request to the Registrar’s Office.
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Can I change the Campus Assigned Email address?
Answer: We require at least one contact method to notify you in case of an alert situation. The campus assigned email address should be from your home university location. If this is not correct, please submit your request to the helpdesk
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Can I update my SMS (Preferred Cell) Number?
Answer: To update your preferred cell number in Campus Alert log into Banner Self-Service to update your preferred cell number. If assistance is needed Faculty and Staff should contact their Human Resources Department and Students should contact their Registrar’s Office.
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Can I opt-out and opt-back-in to phone notifications?
Answer: To opt-out or unsubscribe to text messages reply “STOP” after a message has been received. To opt-back-in or resubscribe reply “RESUME” to the text message. To opt-out or unsubscribe to a voice message press “0”. To resubscribe to Voice Notifications, call 1-800-830-3493 and follow the prompts to opt-back-in to all Campus Alert Notifications that you have unsubscribed from.
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My groups are wrong, how do I change them?
Answer: The system will include you in university groups for Faculty, Staff or/and Students. If the default groups are not correct, Faculty and Staff should contact their Human Resources Department and Students should contact their Registrar’s Office.
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What are opt-in groups?
Answer: You are able to manage your opt-in groups to receive notifications from the universities where you do not have an active relationship.
